Plain language

Patrick King Imports to respect your privacy! We will never send you unsolicited ‘junk’ email, or share your data with anyone else who might. If you have any concerns at all please contact us and we will address them quickly and seriously.

Privacy Statement

Patrick King Imports is committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders and provide a personal and customized shopping experience. We do not share your information with any outside parties.

Privacy Policy Changes

If we modify this policy, we will post a notice on our Web site.

Updating Personal Information

If the personal information we’ve gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us.

  • To request a change or removal of your personal information when you have an account registered on this web site you may amend your own details via the Your Account button in the menu bar.
  • To amend your details at our head office, send e-mail to sales@patrickkingimports.com

Returns

Our goal is that you are completely satisfied with your purchase. If you are not satisfied with an in-stock* purchase, please return your purchase with your receipt for an exchange or refund within 30 days of purchase.

*in-stock refers to products we carry in inventory and does not require special ordering.

See Exceptions and Exclusions listed below.

  • All returned products must be in new and unused condition (including all accessories, packaging, instructions etc).
  • Damages on delivered products must be reported within 24 hours of delivery.
  • If an order is returned due to manufacturer’s defect, Patrick King Imports will pay shipping to return your  product back to you.
  • The Patrick King Imports will not refund shipping fees.
  • Custom products, special order items, and made-to-fit orders are not refundable.
  • Clearance /Sale items are non-returnable.
  • Some exceptions may apply and could be subject to a 10% restocking fee.